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• Contact us:
  Margaret Mellors
  Beachcomber Chalets
  4 College Road,
  Braintree, Essex
• CM7 2NY
  Tel: 07790 840074
  

TERMS AND CONDITIONS

Please read carefully

Once a booking has been made a legal contract exists which makes the person making the booking liable for the full cost of the accommodation. You are therefore advised to take out insurance to enable you to recover any costs if you should have to cancel the booking.

1. All terms are per week (unless your booking is for one of our short stay holidays) and are for the chalet as equipped and described. The takeover time is 2p.m. and the vacation time is 10a.m. unless otherwise stated on your final receipt. You are expected to leave the chalet clean and tidy.
2. The person making the booking will be responsible for the conduct of all persons and pets in the party and will be held responsible to make good or pay for any damage to the accommodation, fittings, utensils, crockery and cutlery.
3. Please do not arrive before the time stated on your final receipt and please leave by the departure time stated. This is to allow staff the time to make ready the accommodation.
4. All persons and pets should be included on the booking form.
5. Booking Deposit. A non-refundable booking deposit of £40 per week booked should be enclosed with your completed booking form. Should the booking be made less than 5 weeks before the holiday is due to commence then the full amount must be enclosed. Once the deposit has been paid and a receipt issued the deposit will be for the stated holiday only.
6. Should the accommodation not be available when the booking form is received then all monies will be refunded in full.
7. Balance of money. The balance of your holiday money is payable at least 5 weeks before your holiday begins. Your receipt for initial deposit will show the balance to be paid. No further invoice/reminder will be sent.
8. Cancellation. You should notify the owners A.S.A.P. by telephone and confirm in writing should you have to cancel your booking for any reason whatsoever. The owners will try to re-let the accommodation. If they are successful in re-letting at the price listed they will refund the balance of your holiday money less the deposit. If the owners cannot re-let the accommodation then unfortunately you will be responsible for the full cost of the holiday.
9. Availability. The booking is made on the understanding that the property will be placed at your disposal on the date stated. If, for reasons not within the control of the owner (fire, theft or damage) the owners cannot guarantee to provide alternative accommodation and will refund all monies paid in full in which case the hirer shall have no further claim against the owners.
10. The owners of the above property will not be held liable for death or injury to any persons holidaying in or visiting the accommodation nor shall they be held liable for any loss of or damage to any property no matter how the death, injury, loss or damage occurred.
11. The owners will take every care to ensure that the chalet and its contents are in working order and will endeavour to rectify defects as soon as possible. You will have no claim against the owners for such defects. Please report any defects you find.
12. The owners regret that bookings cannot be accepted from groups of young men or women. Respomsible groups over age 25 are accepted.
13. It is a site rule that owners keep their dog on a lead at all times and must always clean up after their dog. This rule is for the comfort of all holidaymakers. N.B. Dog faeces can cause “toxocariasis” which causes blindness in children.
14. Rubbish must only be placed in the Black Sack and dustbin provided and not in or near the site skips. Rubbish will be collected twice weekly (Wednesday & Saturday).
15. Wheelchair access/Disabled Persons. We do not discriminate against disabled persons and make every effort to accommodate them. However this holiday may not be suitable for persons with certain disabilities. This is mainly due to restricted access through doorways (27/30 inches wide). If any person in your party is disabled please discuss their requirements with us before making your booking.
16. Linen is not provided. Duvets and Pillows are provided. Please bring your own Sheets, Pillowcases, Duvet Covers, towels & tea towels.
17. The owners reserve the right to evict persons who ignore these terms and conditions and/or site rules which may from time to time be in place. In such cases no refund will be given for the unused portion of the holiday and no claims for compensation will be accepted.